Contact
This page is provided as a contact service. Roche Bangladesh is unable to answer questions on individual disease treatment/ management matters. These should be discussed with your physician. We cannot answer product-related questions through this website.
Please contact with your hospital or call nearest Distribution Center for price and other purchase related information.
Roche Bangladesh Limited
Ninakabbo, 227/A, Level-11 (South), Tejgaon Gulshan Link Road,
Tejgaon I/A, Dhaka-1208, Bangladesh
[email protected]
Distribution Centers
Customer Service
+88096667887669 am – 10 pm | Saturday to Thursday
Closed on public holidays
Call for Home Delivery
Limited areas in Dhaka city only
Depot List (scroll left-right to see all)
9 am - 6 pm | Saturday – Thursday
is the authorized importer and distributor for Roche pharmaceutical medicines in Bangladesh. To meet strict quality and compliance, Radiant maintains temperature controlled supply chain.
To ensure patient safety and quality, it is strongly recommended to verify that, each medicine comes with the Roche Hologram Sticker, DGDA approved DAR (Drug Administration Registration) Number imprinted on it. Neither Radiant nor Roche Bangladesh takes liability of any other sources of products.
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For Medical Information Query
If you want evidence based, up-to-date, balanced information about Roche Products, please contact us on the below email: [email protected]
Adverse Event Reporting
Adverse Event (AE) is any untoward medical occurrence in a patient or clinical investigation subject administered a pharmaceutical drug and which does not necessarily have a causal relationship with this treatment.
What to Report
Identifiable Patient (patient's initials, age gender, date of birth, age group or patient reference number).
Identifiable Reporter (name and all available contact information such as phone, fax, address, and email).
Adverse Event or special situation
Suspect Product (Roche Product)
Roche encourages Healthcare professionals & every individual to report adverse events related to its products through any of the following options:
Product Complaint
A Product Complaint is any written or oral information received from a complainant that alleges product quality deficiencies related to Identity, Quality, Safety, Strength, Purity, Reliability, Durability, Effectiveness, or Performance of a product after it has been released and distributed to the commercial market or clinical trial.
When to report
Discoloration of Medicine
Broken/ Missed Needle
Cracked Vial
Empty bubble/blister
Roche encourages Healthcare professionals & every individual to report product complaint related to its products to the following email address: [email protected]