Contact

This page is provided as a contact service. Roche Bangladesh is unable to answer questions on individual disease treatment/ management matters. These should be discussed with your physician. We cannot answer product-related questions through this website.

Please contact with your hospital or call nearest Distribution Center for price and other purchase related information.

Ninakabbo, 227/A, Level-11 (South), Tejgaon Gulshan Link Road,

Tejgaon I/A, Dhaka-1208, Bangladesh

Distribution Centers

9 am – 10 pm | Saturday to Thursday
Closed on public holidays

Limited areas in Dhaka city only

9 am - 6 pm | Saturday – Thursday

is the authorized importer and distributor for Roche pharmaceutical medicines in Bangladesh. To meet strict quality and compliance, Radiant maintains temperature controlled supply chain.

To ensure patient safety and quality, it is strongly recommended to verify that, each medicine comes with the Roche Hologram Sticker, DGDA approved DAR (Drug Administration Registration) Number imprinted on it. Neither Radiant nor Roche Bangladesh takes liability of any other sources of products.

If you want evidence based, up-to-date, balanced information about Roche Products, please contact us on the below email:

Adverse Event (AE) is any untoward medical occurrence in a patient or clinical investigation subject administered a pharmaceutical drug and which does not necessarily have a causal relationship with this treatment.

  • Identifiable Patient (patient's initials, age gender, date of birth, age group or patient reference number).

  • Identifiable Reporter (name and all available contact information such as phone, fax, address, and email).

  • Adverse Event or special situation

  • Suspect Product (Roche Product)

Roche encourages Healthcare professionals & every individual to report adverse events related to its products through any of the following options:

A Product Complaint is any written or oral information received from a complainant that alleges product quality deficiencies related to Identity, Quality, Safety, Strength, Purity, Reliability, Durability, Effectiveness, or Performance of a product after it has been released and distributed to the commercial market or clinical trial.

  • Discoloration of Medicine

  • Broken/ Missed Needle

  • Cracked Vial

  • Empty bubble/blister

Roche encourages Healthcare professionals & every individual to report product complaint related to its products to the following email address:

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©  Roche Bangladesh Limited  

This website contains information which is targeted to the people of Bangladesh and could contain product details or information otherwise not accessible or valid in your country. Roche Bangladesh is not responsible for accessing such information that may not be in accordance with legal, regulatory, registration or use processes in your home country. Please note that, information on this site is not intended as medical advice and should not be used as a substitute for consulting with qualified doctor. We are unable to answer questions on individual disease treatment/ management matters. These should be discussed with your physician. We cannot answer product-related questions through this website. Nor this site acts as promotional/ commercial tool for products. It is not permissible to take the contents of this site and use it for commercial purpose, without written consent of Roche Bangladesh.